You have “outstanding” service by your entire staff!
I was so very impressed with the courteous staff (all around), state of the art office/technology, and the amount of time Dr. Hime spent with me as a new patient providing me excellent info and answering all of my questions patiently.
The whole staff and Dr Salome and Dr Hime are awesome in providing exceptional care and understanding of treatment. Would recommend highly to this top “A” office.
I love every single dental assistant we’ve had. They are courteous, kind, engaging and funny. The front desk staff is also wonderful, helpful and very patient - The best all-around place to go and if we moved elsewhere I would still drive back here. I particularly love the tooth garden also!!! We came early to our appointment yesterday and they were ready for us and took us right back! No waiting even went early! Place is clean and runs on time like clockwork. Both doctors are outstanding.
Just was so impressed with Dr. Hime and how thorough and thoughtful he was in identifying and addressing our sons’ dental needs. Feel so comfortable in his decisions and know our sons are in great hands!
I never thought that going to the orthodontist would be something I’d look forward to instead of dreading. Everyone is always very helpful and friendly and my teeth are already looking better than I ever thought possible.
Your reminder software is excellent. Your free child checks are amazing. You have been willing to work with me regarding my specific requests. Excellent customer focus, and the best dental office design and implementation I’ve ever been to.
Dr. Hime has seen my two children through three sets of braces and I couldn’t be happier! Both of my kids had unusual teeth issues and Dr. Hime went the extra mile to develop a plan right for each of them.
Dr. Hime is an outstanding orthodontist! He is kind, caring and professional; we will recommend this clinic to all of our friends!
It is difficult to find businesses that are customer focused and employees who are competent. This office was exceptional in both areas.
Five stars all around. Everyone was very friendly and knowledgeable, and the office itself was clean, modern, and tasteful. I had a great experience and look forward to working with AOA’s wonderful team.
Dr. Salome was amazing! He was able to fix the retainer in just one day. The office made this emergency seem routine. Your service is above and beyond any other doctor’s office in Austin! The entire office made this visit a success. From squeezing me in at the last minute and getting me a new retainer in one day, I was able to return to College Station in time for my next class. Y’all are awesome and my smile will remain flawless. Thanks!
Can’t improve a thing! Keep up the excellent work! Dr. Salome and staff seem to be in step with cutting edge technology. The experience with Invisalign has been fast, painless and effective! It is so fantastic to no longer have to draw my lower jaw in to prevent my top and bottom front teeth from striking each other with the space and alignment created with such efficiency. I love the upbeat and relaxed environment!
I would like to thank Dr. Hime for really listening to my concerns/fears....it means a great deal to have that:) I also appreciate his honesty in how he feels, etc. Unusual to have that kind of interaction with a doc in this busy world today!
Dr. Salome is the most caring doctor I have ever had the privilege of knowing. Even though his goal is a beautiful smile, he is concerned about the entire wellbeing of his patients. It is a pleasure to have a doctor that loves what he does.
Your space has good vibes. It doesn’t feel like a dentist office.
My experience with Austin Orthodontic Arts has been outstanding since day one of my treatment with excellent explanations of treatment plans with each procedure being explained thoroughly. Thank you for a great experience!
Dr. Hime was incredibly patient, kind and helpful. He spoke to my son directly and not “over” him. This put my son at ease. I had questions that were addressed promptly. Nothing felt “sales pitchy.” The Dr. was open and honest about a treatment plan. Everyone from the ladies at the front desk to Dr. Himes’ assistant (I’m sorry I don’t remember her name!) to Dr. Hime himself provided exceptional service, attention and care. We have already recommended your office to friends and will definitely be back!
Incredibly impressed. You have truly designed a thoughtful experience that harnesses both your expertise and a deep understanding of the humanness of being an adolescent approaching orthodontic work.
Thank you for your time and your wonderful advice. I feel so at ease with our decision. I was so relieved Dr. Salome recommended we delay braces until my daughter is older when more of her adult teeth have emerged. His explanation made so much sense, and I feel confident with our decision.
The office was clean and organized. The staff greeted me with a smile. Dr. Salome was informative and understood my concerns with my teeth, jaw and bite. He explained what needed to be corrected and gave me options. Complimentary water was refreshing!
Everyone we came into contact with was outstanding. From the front desk, orthodontic assistants who treated Gray, and scheduling next appointment...and cannot omit Dr. Hime! This is the best orthodontist practice in Austin!
You all are amazing! You prepared us sufficiently for my daughter’s expander, supported her throughout the duration of it, which helped provide excellent results. Thank you! Dr. Salome took extra time with my son (not even a patient, yet!) to help lower his stool and figure out a bit about Skylander game! That level of compassion and fun is evident throughout the office! Now my son can’t wait to become a patient of yours.
I just want you all to know how much our family (and my patient family) appreciates you! Just walking through your doors, it’s easy to feel the heartbeat of your practice. People are smiling and happy... it never feels rushed... it just feels good. And, that is what every one of my patients who come to you say as well. I will keep trying to send people up your way from Buda!! I really have always looked up to Dr. Hime and the practice, for over 20 years, and you guys continue to be an example that I strive for. Thank you so much!